Contact Us
Contact Our Engineering & Sales Team
Whether you need a quote, a sample, a cross-reference against a competitor part number, or technical engineering support — submit your enquiry below and a member of our team will respond within one business day.
All technical enquiries are handled by engineers who work on product applications — not a general customer service team that escalates questions to someone else
Address
South of Xiazhuang Village, Dahuangshan Sub-district, Economic Development Zone, Xuzhou City, Jiangsu Province China
Phone
+86 18981901245
info@securilock.net
Frequently Asked Questions.
Our MOQ structure is intentionally lower than most established European hardware brands, which typically require 500–1,000 pieces for custom configurations.
Yes — and we’d encourage it.
Custom/OEM prototypes: 20–35 business days from approved drawing and deposit. Tooling fees credited against first production order ≥ $5,000.
Yes — both:
OEM: We manufacture to your drawings and specifications
ODM: We adapt an existing SecuriLock design to your application
Typical customization options: body geometry, keying configuration, surface finish, material grade, branding/logo, packaging
Yes. Our engineering team maintains active cross-reference data for Southco, EMKA, DIRAK, Industrilas, and other leading brands. Submit the competitor part number — response within 1–2 business days at no charge.
Yes — for every product in our catalog. We supply STEP (.stp), DWG, and PDF datasheets exclusively through our inquiry system. No direct downloads. Submit your inquiry with product model number(s) and preferred file format(s) — response within 1 business day.
